I wish there was a lower rating than 1 star. I went there for a routine oil change. Picked up my truck and thought all is well. A couple of weeks go by and I notice my windshield washer fluid is empty. So, I go to pop and hood to refill it and my hood latch cable is no longer connected to the lever. I confronted the Manager/Assistant Manager, about replacing the cable and I am sure his guys didn't mean to break it. He replied that, "there is no proof my guys did this and it will cost about $200 dollars to replace." This is an unacceptable business practice, and I assure you I will take my business else where from now on. I am also submitting a review to the better business bureau. Midas please feel free to contact me if you ever want to make right on your mistake. EDIT: fix latch and sold truck, I have continued to do all my own maintenance, and routine fluid changes. All this over a 10 dollar part and about an hour of labor. I hope it was worth it.
I will start out by admitting I was an idiot- came here for a routine oil change and later my car died. I blamed it on them, and they paid for a tow truck (out of pocket) to bring my car in and take a look to ensure I didn't damage the engine. Turns out I had an ignition coil that was failing and my engine had low RPM's. Even took me aside to explain everything that was going on with my car, and what might happen if I decided to put this off (engine will die more often but it won't cause damage). Even though it wasn't the oil and wasn't their fault they still paid for the tow truck. Phenomenal staff, phenomenal shop, will continue to come to Midas whenever I have car problems, highly recommended.
I went last week to do an oil change then today my daughter told it was some brown liquid coming out the car my oil filter was broken on one side, my car was empty of oil in very glad the car didn't go worst, today I went to Midas and ask to talk to a manager the guy who come out it was the same who did my oil change last week, he told me there's not proof that they gave me that oil filter, he said I'm talking bullshit, he said the part maybe was defective and it wasn't his fall he asked me what do I want?,I said what will you if this was your car? What was the point for me to come here and ask for a service? I had to run to the store get more oil another oil filter, and I didn't ear you say SR I'M SORRY THAT HAPPEN TO YOU WHAT WE CAN DO TO END THIS IN A FAIR WAY? Nope he didn't even try, he was just angry wondering what do I want.
They do great work at a fair price. Very clean shop and friendly atmosphere
I stopped by after work with a flat tire and they were getting ready to close. The owner was so gracious to fix my flat, replace all the stuff in my trunk and did it all with a nice smile and and a firm hand shake. Normally there is a charge for this service and I was about to pay and he said "no" charge and thank you for being a nurse!!!
Midas is a US Car Repair based in Brownsburg, Indiana. Midas is located at 9 Commerce Ave, Brownsburg, IN 46112, USA.
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