Horrible Customer Service! The women at the front desk is rude and seems to do things her way with no consideration for customer service. The level of communication at this body shop is what is in desperate need of repair! I have only been there twice and both times they have kept my car for several days without even doing any work to it. Just when I thought my car was going to be ready to pick up after 5 days, I found out on day 4 that they haven't even started the work yet, couldn't get the parts and didn't bother to tell me either. All they needed to do was pick up the phone and tell me there was a problem, not sweep it under the rug. Then after having my car for a total of 10 days, between both trips, they only put 3 full days of work into it and still gave it back to me without the emblem on the front grill when I specifically gave it to them to put back on. This place is clearly busy enough to not need my business anymore. Fool me once, shame on you. Fool me twice, shame on me! NEVER AGAIN!
I’ve taken two trucks to Golden Chassis and have received nothing but great service. Quick and thorough estimates and very fast and professional repairs. Very friendly and customer centric. Highly recommended and should I need any other repairs this is the place I’m going.
I have had multiple cars repaired here and would recommend them to anyone. The quote they gave us was the cheapest, and the work ended up being cheaper than quoted. They returned my car to me in the time given. They did a great job! I will always take my cars to golden chassis for car repairs after an accident.
Great group of people. Would dk business with them anytime!
Buck is wonderful. He helped me so much with dealing with the crooked insurance company. He will fight for what is right.
Golden Chassis Auto Body Repair is a US Car Repair based in Brownsburg, Indiana. Golden Chassis Auto Body Repair is located at 1100 E Main St, Brownsburg, IN 46112, USA.
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